• The Do’s and Don’ts of an Effective Business Apology
    Have you ever had to say you’re sorry? Sometimes it’s difficult to even when you’re in the wrong. From apologizing to an employee you’ve overlooked to a customer who didn’t receive the experience you wish they’d had to a public relations snafu, the need for a business...
  • I Would Come to a Chamber Event but…
    How do you feel about walking into a room of strangers? Energized? scared? awkward? While we can’t tell you how to feel, here at the Ham Lake Area Chamber of Commerce we can promise you will never be alone at an event…unless that’s totally your thing. If...
  • Welcome to the Side Hustle: Creating an Alternative Revenue Stream for Your Business
    If your business isn’t bringing in the revenue you’d like and you’ve tried different discounts and purchase options, it may be time to consider what the business world is now referring to as a “side hustle.”  For purposes of this article, we’re not going to cover starting...
  • Why You Absolutely Need to Start Using Customer Data (and 4 clever ways to do so)
    Do you have a home assistant? I’m not talking about an Alfred to your Bruce Wayne. No, I mean like Siri, Alexa, or Google home. Have you traded your privacy for convenience? It’s likely many of your customers have and if that’s the case, their consumer expectations...
  • 5 Tips for Decluttering Your Office for More Peace of Mind
    I have a friend who used to say “never have more personal things in your office than you can tuck under your arm.” He believed in a fast getaway and joked about never wanting to have to pack up a box and be escorted out of the...
  • 9 Easy Ways to Get More Business Through Instagram
    I have to admit, I’m not a big fan of Instagram but clearly, I’m wrong. About a billion people (serious stat, not hyperbole) use the platform every month. 500 million people use the platform’s stories feature every day. This year, Instagram is expected to reach 112 million...
  • 6 Law Changes That May Affect Your Business in 2020
    Ahhh 2020. A year in which the futuristic movies Blade Runner and Back to the Future are both now set in the past. If that doesn’t blow your mind, you’re either under 25 or not one for movies. Not impressed? Then how about some of the big...
  • One of the Hottest New Sales Engines for Getting More Customers: Challenges
    Log on to social media or do a search online and notice how many different challenges there are out there. There are weight loss challenges, exercise challenges, being present challenges, even savings challenges. Challenges are a very hot commodity these days as people want a quick-hit solution...
  • Experience Is the New Marketing Gimmick
    I’ve worked with many businesses in creating content for their website. When I do, one of the questions I ask is what makes them different from their competition. Almost always they answer their customer service and their willingness to stand behind their product or service. Perfect. Except…...
  • 25 Ways to Incorporate Halloween in Your Business even at the Last Minute
    Halloween’s almost here and that marks that time of year when every time you blink there’s another holiday right around the corner. It can be exhausting but also a fantastic time to reach out to existing customers and get new ones. Holiday marketing is fun and helps...
  • 31+ Social Media Posts to Improve Your Holiday Marketing
    The fall and early winter are a treasure trove of holidays.  It seems like we go from one to the next. That’s why it’s incredibly important to make sure you’re using these momentous occasions in your marketing. Have you ever noticed how retail goes straight from one...
  • Good Customer Service Isn’t Enough
    When you’re merely meeting expectations, you’ll never rock the reviews. You need to start at “good” and aim for “mind-blowing.” The good news is data from Yelp shows it’s easier than you think. Today’s customers are a little entitled. And it’s not just the younger generation. Companies...
  • The Most Common Reasons You Don’t Have More Customers
    Sales could always be better, right? Here are a few tips on how you can turn things around fast. Are you dissatisfied with the number of customers that you have? No, this isn’t some sort of infomercial selling a sales technique. The number of customers you have,...
  • 8 Examples of Weather-Related Posts Bound to Produce More Engagement
    While I’ve never seen an official poll of topics most people feel comfortable talking about, I’m sure weather would be one of the leading ones on that list. There are probably a couple of reasons for this: Everyone understands and has experienced the weather. Very few people...
  • 4 Steps to More Exciting (and Productive) Meetings
    If you host regularly scheduled meetings or events (like a weekly review) in your business, you may not even realize how detrimental they are to the productivity of your team. According to the National Statistics Council, about 37 percent of employee time is spent in meetings for...
Blog July 17, 2017